Current Page: Namosofts»Guides»How to remove www_getwindowinfo virus from IE/Firefox/Chrome
www_getwindowinfo virus removal guide

Persistently meddling with one's online experience is exactly what the www_getwindowinfo virus does, being reported as a major problem by an increasing number of web surfers recently. This tutorial was created to provide bare facts about this infection as well as highlight the methodology that proved to be effective in terms of eliminating this piece of malware.

Unlike run-of-the-mill samples of adware and browser hijackers, the www_getwindowinfo virus exhibits some characteristics that make it a particularly obnoxious threat. Not only does this pest annoy its victims, it also has quite a few disruptive capabilities. The main consequence of this infection operating inside a computer system is browser windows with https://www_getwindowinfo in the address bar popping up at random. This typically happens when the user exits Internet Explorer, though there have been cases where other web browsers were affected too. Oddly enough, this unauthorized web page says that the browser cannot open the site and display its contents. Yet another symptom is homepage hijack, which means www_getwindowinfo will automatically replace the domain name that you set to open as you launch your browser. The same thing might as well happen to the default search engine – it simply gets modified without user permission.


Now, the strange thing here is that such activity tends to be deployed by infections that display ads or generate traffic to certain online resources; but all this particular virus does is resolve to an error message. The key to this puzzle, most likely, is a diagnostic link embedded in the respective web page – it may encourage users to download and install some shady piece of software that will purportedly address the issue.

Drive-by downloads and dubious freeware installs are the prevalent means for propagation of the www_getwindowinfo bug. Either way, there's not much chance for noticing you are downloading something potentially unsafe. Therefore, in case you got yourself some new app lately, it might be the one that promoted the hijacker in question onto your machine.

Neither manually changing the affected custom browser settings nor stopping the associated malicious process in Task Manager will help. What needs to be deployed is a more radical fix, namely the use of a cleanup solution combined with resetting the attacked web browser.

Use automatic solution to remove www_getwindowinfo virus

The issue of www_getwindowinfo popping up at random can be effectively resolved if you use trusted security software. Along with the obvious ease of such removal, other benefits include thoroughness of virus detection and elimination from all system locations it might have affected. Please follow these steps:

1. Download and install www_getwindowinfo popup virus removal tool. Run the application and select Start Computer Scan option in order to have your computer checked for adware, viruses, Trojans, and other malicious objects.

2. 2. When the scan is complete, it will return a list with results on what infections have been found. Go ahead and click Fix Threats to completely get rid of the detected items. The www_getwindowinfo virus should now be gone from your PC.

Uninstall malicious program via Control Panel

• Go to Control Panel on the infected computer. On Windows XP / Windows 8, proceed to Add or Remove Programs. On Windows Vista / Windows 7, select Uninstall a program

• Look down the list of installed software and search for the apps that may be related to www_getwindowinfo virus. This is most likely one of the recently installed applications, especially free ones. - Once a suspicious entry is found, select it and click Uninstall/Change.

Manual removal of www_getwindowinfo.com ads virus from affected browsers

This part of the guide covers the procedure of preventing www_getwindowinfo hijacker from messing up your web surfing. According to our analysis of the infection, the method that proved to be most effective implies resetting the web browsers on your PC to their default configuration. While there is no doubt that the reset will address the problem of random ads showing up in major browsers, it's worth noting that this way you will lose all personalized browsing information such as cookies, saved logins and passwords, bookmarks, etc. If you're not willing to let this happen, you're better off following this article's automatic removal tips.

Reset Internet Explorer's default configuration

• In Internet Explorer, go to Tools and click on the Internet Options menu item

• Proceed to the Advanced tab and click Reset as shown on the screenshot


• On the Reset Internet Explorer Settings window that popped up, make sure there's a checkmark next to Delete personal settings option. Go ahead and click Reset


Reset Mozilla Firefox to its defaults

• In Firefox, go to Help menu and choose Troubleshooting Information from the respective list. The same is doable by typing about:support directly in the URL bar

• When the Troubleshooting Information interface opens, click on Reset Firefox button. Now you're done


Restore Google Chrome to its original defaults

• Click on the Chrome menu icon in the top right-hand part of the window, and select Settings

• Select the Show advanced settings functionality as shown below

• On the next screen that shows up, click Reset browser settings

• To avoid unintended removal of all personalized data, Chrome will show a warning. If you are certain that it's fine with you, click Reset button.

 

Make sure https://www_getwindowinfo.com virus has vanished

When it comes to persistent threats, double-checking never hurts. Therefore it's highly recommended to complete www_getwindowinfo cleanup process with a final scan that will once again look for any potential bits and pieces of the infection.

Support

We provide you with warm and professional services, and the emails you have sent to us will be replied within one workday. No matter what problem you have met.
Customer service:

support@namosofts.com

About Namosofts

more »
Namosofts is a professional software developer in the development of applications for data recovery. We have extended our business worldwide, consistently dedicated to satisfy the customers with good products and services.